FAQs

All our products are manufactured in small batches here in the UK.

Nsunku Skin products are vegan friendly. We do not use any animal components or by-products.

We plan on launching more products in the future. Ultimately, we hope to champion natural and heritage ingredients innovation, adopting more underused indigenous raw materials in Africa with the aim being to diversify the economy of raw materials and their use in these regions.

Nsunku Skin was founded by British/Ghanaian Barbara Ahenkorah in 2023

At Nsunkuskin, we value our customers and strive to provide exceptional service. However, we understand that sometimes things may not go as planned and customers may have a complaint. This complaints procedure outlines the steps we take to ensure that all complaints are handled fairly and efficiently.

Step 1: Contact Customer Service

If you have a complaint, we encourage you to contact our customer service team by phone or email. Our team will listen to your concerns and try to resolve the issue as quickly as possible. You can reach our customer service team at the following:

Social Media: @nsunkuskin

Email: hello@nsunkuskin.com

Please provide as much detail as possible about your complaint, including the date of the incident, the names of any employees involved, the name of the product, the date and location of purchase and any other relevant information.

Conclusion

At Nsunkuskin, we take all complaints seriously and strive to resolve them as quickly and efficiently as possible. If you have a complaint, please do not hesitate to contact us. We are committed to providing exceptional service to all of our customers.